Privacy Policy
Last updated July 1, 2026
The short version: Pixel Port learns from anonymous launch data so games get more reliable for everyone, and it works hard to know as little about you as possible. Here is exactly what we collect, why, and what we never do.
Anonymous by default
Gameplay telemetry is keyed to a random node identifier generated on your Mac. It is not your name, your email, or your account. By default, nothing we learn about how games run on your machine is ever joined to who you are.
If you sign in, that stays true. Linking your gameplay data to your account only happens if you explicitly turn on the “link my data” toggle. It is off by default, you can turn it off again at any time, and turning it off deletes the link and re-anonymizes your data.
What we collect
- Game launch outcomes. Whether a game worked or failed, and how long it took. This powers the honest compatibility tiers you see in the catalogue.
- App usage events. Basic events like opening the app, browsing the catalogue, or viewing a game page, so we know which parts of Pixel Port matter.
- Crash diagnostics. When something breaks, the app can upload logs so we can fix it. Logs are scrubbed of usernames and file paths before they leave your Mac, and they are size-capped.
- Coarse hardware class. Your chip family (say, M1 versus M3) and macOS version, because compatibility genuinely differs between them. Not a device fingerprint.
What we collect if you create an account
You can sign in with Apple or Google. When you do, we store an opaque user id, your display name, the provider name, and an email address (which can be a private relay address) used for login only. That is the whole list.
We never sell this information, and we do not use it for marketing without asking you separately first.
What we never collect
- No advertising identifiers.
- No third-party analytics SDKs.
- No contents of your games, saves, or personal files.
- No tracking of you across other apps or websites.
Where your data lives
Data is stored on Cloudflare’s infrastructure (D1, R2, and KV). Access is limited to what is needed to run and improve the service.
Deleting your data
You can request deletion of your account and associated data at any time by contacting support. Anonymous telemetry that was never linked to your account is not traceable back to you, which is by design.
Changes to this policy
If we change how we handle your data, we will update this page and note the date above. Meaningful changes will be called out, not buried.
Contact
Questions or deletion requests: reach us through the support channel listed on pixelport.gg.